Category Archives: Repair

The effects of increasing repair status visibility

Repair status visibility is a major point of contention for both consumer and enterprise-facing businesses. Many companies believe that making their repair processes transparent could lead to customers seeing “too much” information or that their repairs are taking longer than … Continue reading

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Why your business should support the environment

Last week, Apple withdrew from the EPEAT (Electronic Product Environmental Assessment Tool) scheme. It was rumoured that their new MacBook Pro wouldn’t get the scheme’s top rating because its thin design could make it hard to recycle. Yesterday, Apple rejoined … Continue reading

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Our first ever repaired device was…

Many folks across the hallowed halls of the SBE fortresses have often pondered what the first ever device we repaired was. Well, we have dug around and confirmed through various sources that the first mobile phone we repaired was at … Continue reading

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