How to rescue your Android device after forgetting your lock pattern

For the past year, a rather unique but crippling issue has cropped up for Android users. Some unfortunate folks have forgot their Android lock patterns and their devices aren’t accepting their Google account details to let them back in. This might be because they don’t know the details or some other issue, but regardless the result is the same: a practically un-useable phone.

However, we have done some research on this issue and can confirm Android users can get their phone back through a variety of different methods. Here are some simple things to try first before we get a bit technical:

1. In the logon box, try to enter “null” (without the quotes) as your password alongside your regular Google username.
2. In the logon box, try to enter your username without “”.
4. Try calling yourself/get someone else to call you from another phone. Answer the call without hanging up and press the home button. From there, you can press the menu button and go to your settings to try to disable the pattern lock.
6. Try the normal password recovery options at

If all that fails, unfortunately you’re going to have to instigate a hard reset. Please bear in mind that this will delete all non-synced data. However, the SD card data won’t be deleted in the reset procedure. Some devices can be reset even if the user can’t get in to the device’s regular menus. The reset procedure is different between devices, but here are some of the most popular ones. You can consult your manuals to find out how to do it for your device if it isn’t listed here:

Samsung Galaxy:
1. Turn off the phone. If it won’t turn off, take the battery out then put it back in.
2. Hold “volume_down” + “call” + “power” button.
3. After boot, press the menu button to start recovering.

Motorola Droid/Milestone:
1. Turn off the phone. If it won’t turn off, take the battery out then put it back in.
2. Open the keyboard and press the “X” key whilst pressing and holding the “power” button. The device will power on. Keep holding the buttons down until a yellow triangle appears.
3. Press the “Camera” and “Volume Up” buttons at the same time to get to the menu.
4. Use the direction pad to the right of the keyboard to select the “Format” option.

Nexus One:
1. Turn the phone off. If it won’t turn off, take the battery out then put it back in.
2. Press and hold both the “Home” and “Back” buttons at the same time.
3. Whilst you continue to hold the buttons, press the “Power” button.
4. Release the “Home” and “Back” buttons.
5. Follow the instructions on the screen to complete the hard reset.

T-Mobile Pulse:
1. On your PC, download the device’s latest update from the T-Mobile UK website.
2. On your PC, format the SD card by right clicking on the SD card in your “Computer” or “My Computer” area (beware, this will delete everything that’s on the card). Then, copy the folder called “dload” to your newly formatted SD card. Make sure that the folder with the two files is on the SD card.
3. Take out the SD card from your PC and insert it into the phone.
4. When the phone is off, press the “Vol +” button and the “hang up button”. Continue to hold them and then turn on the phone.
5. The update will start automatically.
6. Once the update is finished it might hang on the “phone will restart automatically” message. If so, take out the battery again and turn the phone on normally. Then it will continue as normal.
7. Once the update is done, you will have to configure your phone again.

Sony Ericsson X10 (Including the Mini, Mini Pro, etc.):
1. Go to:
2. Click the “Support” tab and then “Download Software”.
3. Download the “Update Service” application.
4. Run the application, choose your model and follow the instructions.

Samsung Galaxy S:
1. Turn the phone off. If it won’t turn off, take the battery out then put it back in.
2. Press and hold the “Volume Down” button.
3. Press and release the “Power” button (while still holding “Volume Down”.
4. Your phone should now boot to a menu where you can choose “Fastboot”, “Recovery”, “Clear Storage”, or “Simlock”.
5. Select “Clear Storage” by pressing the “Volume Down” button.
6. Press the “Power” button
7. Confirm your decision with the “Volume up” button (or you can cancel with the “Volume down” button).


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